Adoption Update

After careful consideration and research to determine the safest way to resume adoptions during COVID-19, the Ontario SPCA and Humane Society is introducing limited contact adoptions at its animal centres across the province as of July 8th, 2020.

The health and safety of our team members, communities and animals is our top priority. To minimize risk and ensure we are doing our part to help slow and stop the spread of COVID-19, we needed to take a measured approach to developing and implementing these new adoption processes. This included training team members, securing personal protective equipment such as masks and gloves, and modifying our animal centres to facilitate physical distancing. Our goal is to operate safely while also adhering to our adoption principles to help ensure the matches we make are for life.

The animals in our centres have been receiving excellent care from our frontline animal care team members. Following the recommendations from the government and health officials, we closed our animal centres to the public in March and instead focused our energy on one-on-one animal care and enrichment. This extra time with our team members has kept our furry friends happy and healthy and has prepared them to meet their new families. We are now ready to safely see them off to loving homes.

We want to make this a fun, safe and happy experience for the animals, adopters and our team members. Potential adopters will be able to view adoptable animals here.

After filling out our Meet Your Match ® survey online to help match them with compatible animals, potential adopters can make an appointment with their local animal centre to learn more about the animal they are interested in adopting, arrange an e-meet and greet online and complete adoption paperwork digitally.

Team members will then set an appointment for the adopter to pick up their new friend. New protocols will ensure that physical distancing is maintained to limit contact, while ensuring team members are present to help see that animal off with their new family and answer any questions.

Spay/Neuter Services Update

The Ontario SPCA and Humane Society’s spay/neuter services have also resumed limited operations. We are taking a careful, strategic approach to be as safe, yet efficient as possible.

Our immediate focus will be on providing spay/neuter procedures to animals awaiting adoption. For their health and well-being, we are working to prepare them to find loving homes as quickly as possible. Procedures will be offered to the public at the earliest booking availability.

In order to safely re-open, we have had to reduce the number of staff on site at any given time, which impacts the number of procedures that can be performed daily. This adjustment was needed to reduce the potential exposure to COVID-19. We will continue to keep our clients updated, as well as provide alternative resources should they need to take their animals elsewhere for an earlier appointment date.

By introducing a careful, phased-in approach, we can continue to prioritize the health and safety of our staff, clients, community, and the animals entrusted to our care, while also balancing the need to reduce pet overpopulation.

We will continue to follow the directives of the government and health officials and will revisit our operational decisions on an ongoing basis, aligning our plans accordingly. We appreciate the public’s patience as we navigate these unprecedented times.