Pre-operative Care

Prepare for Your Pet’s Surgery

Animals must be in good physical condition, including being an appropriate weight for our program. Please advise us of any illnesses/treatments at the time of booking, or as soon as anything develops prior to surgery.

Any female dogs that demonstrate signs of heat (bleeding and/or swelling of the vulva) shortly before their scheduled surgical appointment will need to be rescheduled to reduce surgical risks – contact us as soon as signs are noticed. Males require both testicles to be present in the scrotal sac. If your male has only 1 testicle present, an exam can be done to determine if we are able to locate the second testicle and proceed with surgery.

All food should be removed from adult animals at midnight the evening prior to surgery, as vomiting while under anesthesia could be fatal! They should continue to have access to water. Pets must be kept indoors or confined to ensure no food is consumed. Animals that vomit undigested food, clothing or foreign objects at any time during the medical process will be declined for surgery. Charges will apply, and the appointment will have to be rebooked.

*Note: Bulldogs and other brachycephalic breeds must be free of any breathing difficulties.

Check in at the designated time. If you are running late, please call the clinic and we will let you know if we will still be able to proceed with surgery or if will need to reschedule.

• When you arrive at the clinic, please text the number you have been given. Wait in your car until you are told it is your turn to bring your pet to the front door.
• All dogs must be on a leash, and all cats must come in individual carriers.
• All appointments are prepaid at the time of booking. We accept credit cards over the phone, debit, Visa-debit, cash payments in person and online fund transfers.
• Appointment changes and cancellations need to be made more than 7 business days before the appointment in order to avoid a late cancellation fee.
• Additional services, such as vaccines, microchips, etc, can be paid for on the morning of surgery.
• Pick up animal at designated time. You will be given a pick-up time on the same day. Please make sure you arrive at your scheduled time.