York Region Veterinary Clinic Booking Page

Spay/Neuter Requirements

It is the responsibility of the owner to ensure all pre-surgical instructions are followed and that the animal meets the criteria for service prior to booking:

• Must be in good physical condition, including being an appropriate weight for our program.

• Bulldogs and other brachycephalic breeds must be free of any breathing difficulties.

• Rabies vaccine is legally required with proof of vaccination – recommended at least two weeks before your spay/neuter appointment.

• Other recommended vaccines: Feline Leukemia vaccine (FeLV), FVRCP vaccine, Bordetella vaccine, Leptospirosis and DA2PP vaccine.

• Pre-anesthetic bloodwork is strongly recommended for animals over seven (7) years of age.

Declined Appointments

A cancellation fee will be applied if your animal is turned away on the day of the procedure for any of the following reasons:

• Failure to follow pre-surgical instructions (e.g., not fasting), or

• The animal does not meet the Ontario SPCA’s medical or eligibility criteria. 

All refunds will be at the discretion of the clinic manager.

Cancellations

Appointment cancellations that are made seven (7) or more days ahead of the scheduled appointment date are eligible for a full refund of your booking deposit. Clients may request to reschedule their appointment to a future date, and their initial deposit will be transferred to this future booking. 

Appointment cancellations that are made less than seven (7) days ahead of the scheduled appointment date will receive a refund less a cancellation fee. Clients may request to reschedule their appointment to a future date, but will be subject to a cancellation fee.  

Spay/Neuter appointment cancellation fee: $100

Basic veterinary care appointment cancellation fee: $25

Payment

To ensure efficient scheduling and to accommodate the high volume of requests, the Ontario SPCA requires a deposit at the time of booking to secure all appointments. This policy applies to both basic veterinary care and spay/neuter services. Credit card payments can be made over the phone, and debit, credit or cash payments can be made in person, at our offices.