Choosing the right boarding kennel for your pet
by Ontario SPCA and Humane Society | General Pet Care Pet Planning | August 31, 2023
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You have a trip coming up, and your beloved furry friend can’t come with you. How do you choose the right boarding kennel for your pet? In today’s blog, we share tips to help you make the right decision.
Initial things to consider
There are pros and cons to using a boarding kennel when you have to be away from your pet.
A facility specializing in care and overnight boarding allows your pet to:
- Avoid the stress of a long car or airplane ride to your destination.
- Receive more attention and supervision than he would if home alone most of the day.
- Be monitored by staff trained to spot health problems.
- Be secure in a kennel designed to foil canine and feline escape artists.
Potential drawbacks to using a boarding kennel include the:
- Stress related to staying in an unfamiliar environment.
- Proximity to other pets, who may expose your pet to health problems.
- Difficulty of finding a kennel that accepts pets other than dogs and cats.
- Inconvenience of the drive over, which can be especially hard on a pet easily stressed by car travel.
How do I find a good kennel?
Ask a friend, neighbour, veterinarian, or dog trainer for a recommendation. Once you have names – even ones you got from reliable sources – it’s important to do a little background check.
First, find out whether your municipality or province requires boarding kennel inspections. If it does, make sure the kennel you are considering displays a license or certificate showing that the kennel meets mandated standards.
You can also ask whether the prospective kennel belongs to any trade associations founded by kennel operators to promote professional standards of pet care. Besides requiring members to subscribe to a code of ethics, these associations offer voluntary facility accreditation. This would indicate the facility has been inspected and meets their standards of professionalism, safety, and quality of care.
Another avenue is to check with your Better Business Bureau to see whether any complaints have been lodged against a kennel you are considering.
After selecting a few kennels, confirm that they can accommodate your pet for specific dates and can address your pet’s special needs (if any). If you’re satisfied, schedule a visit.
What should I look for when I visit?
On your visit, ask to see all the places your pet may be taken. Pay particular attention to the following:
- Does the facility look and smell clean?
- Is there sufficient ventilation and light?
- Is a comfortable temperature maintained?
- Does the staff seem knowledgeable and caring?
- Are pets required to be current on their vaccinations, including the vaccine for canine kennel cough (Bordetella)? Such a requirement helps protect your animal and others.
- Does each dog have his own adequately sized indoor-outdoor run or an indoor run and a schedule for exercise?
- Are outdoor runs and exercise areas protected from wind, rain, and snow?
- Are resting boards and bedding provided to allow dogs to rest off the concrete floor?
- Are cats housed away from dogs?
- Is there enough space for cats to move around comfortably? Is there enough space between the litter box and food bowls?
- How often are pets fed?
- Can pet parents bring a pet’s special food?
- Can pet parents bring a pet’s special bedding?
- What veterinary services are available?
- Are other services available such as grooming, training, bathing?
- How are rates calculated?
- What is the animal to staff ratio?
- What does the facility do in case of an emergency situation?
- Do the staff follow a LIMA (Least Intrusive, Minimally Aversive) approach when dealing with animals? (what’s the default approach to handling).
How do I prepare my pet?
Be sure your pet knows basic commands and is well socialized around other people and pets; if your pet has an aggression problem or is otherwise unruly, he may not be a good candidate for boarding. Before taking your animal to the kennel, make sure she is current on vaccinations.
It’s also a good idea to accustom your pet to longer kennel stays by first boarding her during a short trip, such as a weekend excursion. This allows you to work out any problems before boarding your pet for an extended period.
Before you head for the kennel, double-check that you have your pet’s medications and special food (if any), your veterinarian’s phone number, and contact information for you and a local backup.
When you arrive with your pet at the boarding facility, remind the staff about any medical or behaviour problems your pet has, such as a history of epilepsy or fear of thunder. After the check-in process, hand your pet to a staff member, say good-bye, and leave. Avoid long, emotional partings, which may upset your pet. Finally, have a good trip, knowing that your pet is in good hands and will be happy to see you when you return!
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