What is Vetster and how can it help my animals?

This year, the Ontario SPCA and Humane Society added a new level of care for the animals in our centres, and it can be available to you, too! Vetster provides on-demand online veterinary appointments by connecting pet parents to thousands of licensed veterinarians through video chat appointments 24/7. 

Today we’d like to share some commonly asked questions you may have about this service and how it could benefit your animals.  

Vetster Q&A 

What is Vetster? 

Vetster is a veterinary telemedicine company that provides on-demand online veterinary appointments by connecting pet parents to thousands of licensed veterinarians through video chat appointments 24/7.  

Can it be used for emergencies? 

For life-threatening emergencies, please proceed to your nearest emergency veterinary hospital.  

Are the vets licensed in Canada? 

Vetster is available across Canada. Simply search for a licensed veterinarian or veterinary technician by province on vetster.com  

What kind of health conditions can Vetster treat? 

Vetster has thousands of veterinary professionals ready to assist you with your health or medical concerns 24 hours a day. Online prescriptions may be available at the discretion of the vet, all from the comfort of home.  

How does the Ontario SPCA use Vetster to help animals? 

In addition to preferred rates for Ontario SPCA supporters, the animals in our care across the province will benefit from Vetster.  

Ontario SPCA foster volunteers will also have free access to the service. Plus, Ontario SPCA adopters receive one complimentary appointment to ensure they’re off to a great start in their new life together.  

Animals who have undergone spay/neuter surgery through our spay/neuter services, including the SPCA Mobile Animal Wellness Services unit, will have access to a virtual care appointment post-surgery at no cost to their family. 

The Vetster service is designed to complement routine veterinary care. 

To learn more about this service and if it could be a good fit for your furry family, visit vetster.com